05 · Solution
What I built, from public launches to internal portals
PPFAS Gift: site launch, investment platform and backend portal
I built and launched gift.ppfas.com.
I built the PPFAS Gift investment platform and integrated it with a third-party payment gateway, which handles the payment step, including international payment support. I did not build the payment gateway itself.
The work includes a compliance and QC backend portal I built for uploads and staff management.
I built the Gift website and platform from scratch, including the whole static website. I also created onboarding for the Gift distributor portal.
The Gift investment flow I built, at a high level
- The user comes to Gift.
- They choose an investment.
- They enter the required details.
- They complete onboarding and KYC.
- They make the payment, through the third-party payment gateway.
- The investment is processed.
wealth.ppfas.com launch
I built and launched wealth.ppfas.com.
It is a new website and product, built from scratch.
wealth.ppfas.com is the website for Wealth, the PPFAS business that provides portfolio management services (PMS) and family wealth management. My work on it focused on creating the static website.
amc.ppfas.com management portal
I created a management portal for amc.ppfas.com, covering:
- backend-managed website workflows;
- job portal features;
- related internal portals.
The portal lets internal business users manage website content and related information themselves:
- website pages and content;
- announcements;
- job openings;
- banners;
- articles and news;
- fund-related information;
- downloadable documents;
- regulatory documents, factsheets, flyers and presentations.
Documents follow the self-service workflow shown under Problem: the user selects the file and specifies its type, the system uploads it directly to S3, and the document link is updated throughout the website wherever that file is used.
The portal is used by Marketing, Compliance, Operations and other business teams. Its purpose is to reduce dependence on the technology team by letting business users manage these things themselves.
Main mutual fund website and self-service content management
I redesigned the look and feel of the static pages of the main mutual fund company (AMC) website.
I created the content upload and management system for the main mutual fund company and for Gift. It lets Marketing and other business users upload documents and modify website content themselves, reducing dependence on the tech team. The publishing workflow it changed is shown under Problem.
The combined ₹20+ lakh saving across seven builds
I built static pages and management portals that reduced dependency on the tech team.
The ₹20+ lakh fixed-cost saving is one combined figure across these seven builds; it is not split between them:
- the main PPFAS/AMC website;
- the Gift website;
- the Gift investment platform;
- the Wealth website;
- the amc.ppfas.com management portal;
- the document and content self-service system;
- the Compliance and QC portal.
Event-management system: QR scanning and door list
I built an event-management system, with QR scanning and door-list functionality. The ₹10+ lakh annual recurring cost saving is attributed jointly to this system and the Career portal.
The system is used for events organised by PPFAS that unit holders and investors attend. It covers ticket generation, sending tickets by email, generating QR codes, scanning the QR codes at the event, letting attendees in and keeping records of the people attending. It also includes the door-list functionality, promotional emails and attendee tracking.
The process involving email, door lists and checking attendees was previously manual or involved a paid solution. The QR system now provides a faster, scanning-based process.
It was first used for one event a year. It is now used for events held approximately every month, as well as the major AGM, which approximately 2,000–3,000 people attend.
I originally thought of and created the system; the Marketing and Sales teams now operate and manage it (see Users and stakeholders).
Career portal
The Career portal is a recruitment system with two user groups:
- Applicants can view available job openings, open a job, fill out the application form and submit an application for the position.
- HR users can create job postings, publish a job posting across PPFAS sister companies through the portal, and view the people who have applied for a job.
I thought of the Career portal and built the whole system myself, on my own.
Design before build
I designed email templates and website layouts in Figma and Photoshop before implementation. The email templates are used in production operations.